1. Introduction
This Data Protection Policy aims to inform users about the processing of their personal data collected through this platform, in accordance with current regulations on personal data protection.
The data controller commits to ensuring the privacy, confidentiality, and security of users' personal data.
2. Data Controller
The controller of personal data processing is the owner of the platform (hereinafter, the "Controller"), whose identification data will be available in the legal notice or corresponding section of the website.
3. Personal Data Collected
The following personal data may be collected, depending on how the user uses the platform:
- Identification data: name, surname.
- Contact data: email, phone.
- Access data: user credentials.
- Billing and payment data.
- Navigation and platform usage data.
4. Purpose of Processing
Personal data will be processed for the following purposes:
- Manage user registration and authentication.
- Provide contracted services and content.
- Manage payments, billing, and collections.
- Handle inquiries, requests, or incidents.
- Send service-related communications.
- Comply with legal obligations.
5. Legal Basis for Processing
Personal data processing is carried out on the following legal bases:
- Execution of a contract or provision of a service.
- Explicit user consent.
- Compliance with legal obligations.
- Legitimate interest of the Controller, when applicable.
6. Data Retention
Personal data will be retained for as long as necessary to fulfill the purpose for which they were collected and while a contractual or legal relationship exists, without prejudice to legally required periods.
7. Data Recipients
Personal data will not be transferred to third parties, except when required by law or when necessary for the proper provision of the service (technology providers, payment platforms, hosting services), with whom corresponding confidentiality agreements are signed.
8. User Rights
The user may exercise the following rights:
- Access to their personal data.
- Rectification of inaccurate or incomplete data.
- Deletion of their data when no longer necessary.
- Opposition or limitation of processing.
- Data portability, when applicable.
To exercise these rights, the user must contact through the official channels indicated on the platform, proving their identity.
9. Security Measures
The Controller adopts the necessary technical and organizational measures to ensure the security of personal data and prevent their alteration, loss, unauthorized access, or processing.
10. Use of Cookies and Similar Technologies
The platform may use cookies or other similar technologies to improve the user experience. Detailed information is available in the corresponding Cookie Policy.
11. International Transfers
In the event that personal data is processed outside the user's country of origin, the Controller will ensure that such transfers comply with applicable regulations and have adequate safeguards.
12. Policy Modifications
The Controller reserves the right to modify this Data Protection Policy at any time. Modifications will be published on the platform and will be effective from their publication date.
13. Applicable Legislation
This policy is governed by current legislation on personal data protection in the country where the company operates.